Everything you need to support your learning journey.
At Cornerstone Learning & Development (RTO 45250), we are committed to providing a supportive, transparent, and enriching training experience. This page includes everything you need to know as a student—from creating your USI and accessing your records, to refund applications, certificate replacements, and our full Student Handbook.
Replacement Certificate Request
Need a replacement qualification or Statement of Attainment? Please complete the request form and submit with ID.
Access to Records
Students may request access to their personal records at any time. Please complete the form and submit it to our office.
Complaints & Appeals
We take all concerns seriously. If you are not satisfied with a service or decision, you may lodge a complaint or appeal using the form below.
Application For Refund
To apply for a refund, please complete and submit the form to the Student Support Officer
Student Handbook
Your complete guide to studying with us, including information on fees, policies, assessments, support services, complaints and appeals, and more.
Need Help or Have a Question?
We’re here to help. For any queries, contact our support team:
📧 cassi@cornerstonelearning.com.au
📞0400773137
Or send us a message via our Contact Us page